NRT X-RAY recalls Intelli-C Right side suspended Tabletop models with serial numbers 627004-682010 due to potential drive shaft breakage causing detector movement. Affected units may need repair or replacement.
There is a potential that the drive shaft in the detector up/down (IDE) movement of the X-Ray machine may break which causes the detector to move until it is stopped by the movement end-stop.
NRT X-RAY is recalling Intelli-C Right side suspended Tabletop X-ray machines with specific serial numbers because a drive shaft could break, causing the detector to move unexpectedly. This poses a risk of equipment malfunction during use.
The drive shaft in the detector's up/down movement mechanism could break, causing the detector to move until it stops at the end of its travel. This may lead to unexpected equipment movement during X-ray procedures, potentially causing safety issues.
Medical facilities using the Intelli-C Right side suspended Tabletop X-ray machines with the listed serial numbers are affected. Staff and patients using these machines are at risk during operation.
Check for the Intelli-C Right side suspended Tabletop model with serial numbers listed: 627004, 627007, 639001, 639002, 639003, 639004, 639007, 639010, 647001, 647004, 647005, 648001, 651007, 658002, 658003, 658006, 658010, 666008, 675001, 675004, 682006, 682010.
Verify if your unit has one of the listed serial numbers: 627004, 627007, 639001, 639002, 639003, 639004, 639007, 639010, 647001, 647004, 647005, 648001, 651007, 658002, 658003, 658006, 658010, 666008, 675001, 675004, 682006, 682010.
The Intelli-C Right side suspended Tabletop X-ray machine with serial numbers listed in the recall notice.
Check if your unit has a serial number from the list: 627004, 627007, 639001, 639002, 639003, 639004, 639007, 639010, 647001, 647004, 647005, 648001, 651007, 658002, 658003, 658006, 658010, 666008, 675001, 675004, 682006, 682010.
The recall does not specify a remedy, so contact NRT X-RAY for further instructions.
We’ve drafted a message you can send NRT X-RAY to request your refund or repair — edit it as you like.
Subject: Recall Z-1668-2023 — NRT X-RAY NRT X-RAY Hello, I own a NRT X-RAY that is covered by recall Z-1668-2023 from NRT X-RAY. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
