Virtual Radiologic vRad PACS Mammography Recalled: Image Display Failure

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Recalling firmVirtual Radiologic Corp.11995 Singletree Ln Ste 500, N/A · Eden Prairie, MN 55344-5349

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Virtual Radiologic is recalling vRad PACS mammography systems that sometimes fail to display radiology images to doctors. This could lead to misdiagnosis if images aren't seen properly.

Why it’s dangerous

The software error causes some radiology images to not show up for doctors to review. This could mean important findings are missed, potentially leading to misdiagnosis or delayed treatment.

Who’s affected

Healthcare facilities using Virtual Radiologic vRad PACS mammography systems with specific software versions are affected. Doctors and patients using these systems may face delayed or incorrect diagnoses.

How to tell if you have this one

Check if your vRad PACS mammography system has software versions labeled (01)00862234000313(10)23.2 Build 23.2.0.117 through (01)00862234000313(10) 23.4 Build 23.4.25.1.

Brand
Virtual Radiologic
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Software Version
Identify your vRad PACS software version to see if it falls within the affected range.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The software error causes some radiology images to not display to doctors, potentially leading to misdiagnosis.

What should I do if I have this product?

Check your software version to see if it's affected. If it is, contact Virtual Radiologic for guidance.

Is there a fix available?

The recall record does not mention a remedy or fix.

Take action

Contact Virtual Radiologic

We’ve drafted a message you can send Virtual Radiologic to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-2235-2023 — Virtual Radiologic Virtual Radiologic

Hello,

I own a Virtual Radiologic that is covered by recall Z-2235-2023 from Virtual Radiologic.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-2235-2023 (May 9, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2235-2023 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Virtual Radiologic Corp. recalls vRad PACS with Mammography

Lower-risk recall