Virtual Imaging recalls RadPRO Mobile 40kW Digital X-Ray System Model SM-40HF-B-D-C due to risk of tube head falling off during use. Affected units may need immediate action to prevent injury.
There is a potential for the RadPRO Mobile 40kW Digital X-Ray System Model SM-40HF-B-D-C to separate from the Tube Head Mount and potentially fall off the system.
Virtual Imaging is recalling their RadPRO Mobile 40kW Digital X-Ray System (Model SM-40HF-B-D-C) because it can separate from the tube head mount and fall off the system. This poses a risk of injury if the device falls during medical procedures.
The tube head mount can detach from the X-ray system during use, potentially causing the device to fall. If it falls, it could injure patients or staff due to its weight and mobility.
Healthcare facilities using this X-ray system for diagnostic imaging on patients are most at risk. The device is used in hospitals and clinics for skull, spine, chest, and abdominal scans.
Check for the model number SM-40HF-B-D-C on the device. This X-ray system is used for diagnostic imaging on patients and was sold in the U.S. with specific serial numbers listed in the recall notice.
Immediately cease using the RadPRO Mobile 40kW Digital X-Ray System Model SM-40HF-B-D-C as it can detach and fall during operation.
No, this model can detach and fall during use, posing a risk of injury. Do not use it until you take action.
Stop using it immediately and contact Virtual Imaging for guidance on next steps.
Look for the model number SM-40HF-B-D-C on the device. This X-ray system is used for diagnostic imaging on patients and was sold with specific serial numbers listed in the recall notice.
We’ve drafted a message you can send Virtual Imaging to request your refund or repair — edit it as you like.
Subject: Recall Z-0460-2019 — Virtual Imaging Virtual Imaging Hello, I own a Virtual Imaging that is covered by recall Z-0460-2019 from Virtual Imaging. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
