Baxter recalls NaviCare Patient Safety software versions 3.9.200-3.9.600 used with Centrella Beds due to potential alert suppression. This may prevent caregiver alerts for patient safety features.
Baxter identified a potential risk where the "safety" monitoring and "bed exit" monitoring features may enter a permanent state of alert suppression. In this state, a caregiver may not be alerted remotely when assigned patient protocols (bed exit, siderail position, brakes off, height of bed changes, head of bed angle, and/or turn reminders) are turned off.
Baxter is recalling specific versions of their NaviCare Patient Safety software that work with Centrella Beds. The software may stop alerting caregivers when patient safety features are turned off, which could lead to missed safety checks.
The software may enter a permanent state where it stops alerting caregivers when patient safety features are turned off. This could mean caregivers aren't notified if a patient's bed position or safety settings change unexpectedly.
Caregivers using the NaviCare Patient Safety software with Centrella Beds are most at risk. This affects healthcare facilities that use these specific software versions.
Check if your NaviCare Patient Safety software version is between 3.9.200 and 3.9.600. The software is used with Centrella Beds and has UDI/DI number 00887761985193.
Look for the software version number on your NaviCare Patient Safety system. Versions 3.9.200 through 3.9.600 are affected.
Baxter identified a potential risk where the software may enter a permanent state of alert suppression, preventing caregivers from being notified when patient safety features are turned off.
Check your software version. If it's between 3.9.200 and 3.9.600, contact Baxter Healthcare for guidance on next steps.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Baxter Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2007-2023 — Baxter Healthcare Baxter Healthcare Hello, I own a Baxter Healthcare that is covered by recall Z-2007-2023 from Baxter Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
