Philips recalls Allura Xper FD10 and FD20 X-ray imaging systems due to bolts that may loosen or break, risking equipment damage or injury during use.
The bolts supporting the FlexMove Carriage may become loose and/or break, and cracks may appear in the suspension rail of the FlexMove Carriage.
Philips is recalling all Allura Xper FD10 and FD20 X-ray imaging systems because bolts supporting the FlexMove Carriage may become loose or break, potentially causing the equipment to malfunction or injure users. This is a serious safety issue that requires immediate attention.
The bolts that hold the FlexMove Carriage may loosen or break, and cracks may form in the suspension rail. This could cause the equipment to move unexpectedly during use, potentially leading to injury or damage to the system.
Medical facilities that own or use Philips Allura Xper FD10 or FD20 X-ray imaging systems are most at risk. Patients and staff using these systems could be affected if the equipment malfunctions.
Check for model numbers 722010, 722012, 722022, 722023, 722026, 722028, 722033, 722035, or system equipment numbers listed in the recall notice. These units were sold between 2010 and 2023.
Identify your X-ray system's model number or system equipment number to confirm if it is recalled.
Reach out to Philips for guidance on next steps, as they may provide a repair or replacement.
Check for model numbers 722010, 722012, 722022, 722023, 722026, 722028, 722033, or 722035, or system equipment numbers listed in the recall notice.
No, but you should contact Philips to get guidance on whether the system needs repair or replacement.
Contact Philips directly for instructions on repair or replacement, as they may provide a fix without needing to stop use.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2283-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2283-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
