Philips recalls Allura Xper FD10 and FD10/10 X-ray systems from 2003-2017 with risk of monitor falling if set screws loosen. Learn affected models and safety steps.
Extra monitors, so called 7th or 8th monitor, mounted on the Monitor Ceiling Suspension (MCS), might disengage from the MCS and fall down. The two small set screws securing the two gliding rods into an aluminum block of the support arm can come loose because of vibrations and forces exerted on them. If the set screws have come loose gravity can keep the rods in position. However, if a force is exerted on the monitor pushing it forward, the monitor can topple forward. Once the monitor has toppled over it is only attached with its wires. If the monitor breaks loose of its wires it will drop on the floor.
Philips is recalling specific X-ray systems that could have a monitor fall if set screws become loose. This poses a risk of injury if the monitor topples and drops on the floor.
The monitor's mounting screws can loosen due to vibrations or forces. If the monitor topples forward, it may detach from its wires and fall to the floor, potentially causing injury.
Medical facilities using Philips Allura Xper FD10 or FD10/10 X-ray systems from 2003-2017 are most at risk. Patients and staff near the equipment could be affected if a monitor falls.
Check for system codes starting with 722001 through 722059 on the equipment. These models were sold between July 2003 and May 2017 for cardiovascular and vascular X-ray imaging.
Look for system codes starting with 722001 through 722059 on the X-ray system's label.
If the monitor falls from the ceiling, stop using the system immediately and contact Philips for assistance.
Allura Xper FD10 and FD10/10 X-ray systems with system codes starting with 722001 through 722059 manufactured from July 2003 to May 2017.
The monitor's mounting screws can loosen over time, potentially causing the monitor to topple and fall if a force is applied, which could lead to injury.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0717-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-0717-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
