Philips recalls MR 7700 Magnetic Resonance systems with product numbers 782120 and 782130 due to potential improper installation of the SmokeDetector Interlock cable, which may affect service diagnostics but not system functionality.
During installation of the SmokeDetector Interlock, a connecting cable, between the SmokeDetector Interlock and the host PC, may not have been properly installed. This connection is used for service diagnostics and does not impact the functionality of the system and/or the SmokeDetector Interlock system.
Philips is recalling specific models of their MR 7700 Magnetic Resonance systems because the SmokeDetector Interlock cable might not be installed correctly during setup. This issue could impact service diagnostics but does not affect the system's normal operation or the SmokeDetector Interlock itself.
The SmokeDetector Interlock cable may not be properly connected during installation, which could interfere with service diagnostics. However, this does not cause the system to malfunction or affect the SmokeDetector Interlock's primary function.
Users of Philips MR 7700 Magnetic Resonance systems with product numbers 782120 or 782130 are affected. Medical professionals using these systems for diagnostics are most at risk if the cable installation is incorrect.
Check for product numbers 782120 or 782130 on the system. Serial numbers for 782120 include 65041, 65031, and others listed; for 782130, serial numbers start with 45301.
Verify that the SmokeDetector Interlock cable is properly connected during installation for service diagnostics.
No, the issue only impacts service diagnostics and does not affect the system's functionality or the SmokeDetector Interlock.
Product numbers 782120 and 782130 (Upgrade to MR 7700).
The recall does not specify a fix; users should ensure proper cable installation for service diagnostics.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2400-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2400-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
