Philips recalls Azurion 7 M20 X-ray systems with potential loose bolts and cracks in the FlexMove Carriage that could cause malfunction during use.
The bolts supporting the FlexMove Carriage may become loose and/or break, and cracks may appear in the suspension rail of the FlexMove Carriage.
Philips is recalling Azurion 7 M20 X-ray therapy systems because bolts supporting the FlexMove Carriage may become loose or break, and cracks could appear in the suspension rail. This could lead to system malfunction during medical procedures.
The bolts holding the FlexMove Carriage might loosen or break, and cracks could form in the suspension rail. This could cause the system to malfunction during medical procedures, potentially affecting patient safety.
Medical facilities using Philips Azurion 7 M20 X-ray systems with specific model numbers listed in the recall are affected. Patients undergoing procedures with these systems may be at risk if the equipment malfunctions.
Check for model numbers 722079 or 722224 on the system. The system equipment numbers listed in the recall include specific serial numbers starting with 69991047 through 99584876.
Identify your system using the model numbers 722079 or 722224 and the system equipment numbers listed in the recall.
The bolts supporting the FlexMove Carriage may become loose or break, and cracks may appear in the suspension rail, potentially causing system malfunction during medical procedures.
The recall does not specify a remedy, so contact Philips directly for guidance on next steps.
Check for model numbers 722079 or 722224 and system equipment numbers listed in the recall (e.g., 69991047 through 99584876).
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2284-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2284-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
