Medtronic recalls A901 Communication Manager software for Intellis Neurostimulation System. Missing update for A710 Clinician Programmer causes compatibility issues. Affected units have specific serial numbers.
When an update to the A710 Clinician Programmer software application for the Intellis Neurostimulation System was released, the corresponding version of the A901 Communication Manager software application was not available for download.
Medtronic is recalling the A901 Communication Manager software application that works with the A710 Clinician Programmer. This recall happens because an update for the A710 software was released without a corresponding update for the A901 software, which could cause compatibility problems. If you own this software, you should check if your unit has the specific serial numbers listed.
When an update to the A710 Clinician Programmer software was released, the corresponding update for the A901 Communication Manager software was not available. This mismatch can cause compatibility issues between the two applications, potentially leading to device management problems.
Users of the Intellis Neurostimulation System with the A901 Communication Manager software and A710 Clinician Programmer application. Patients using this system are most at risk if they rely on the software for device management.
Check if your A901 Communication Manager software has the serial numbers NPL3011706 or NPL3016791. The product is used with the A710 Clinician Programmer application for the Intellis Neurostimulation System.
Verify your A901 Communication Manager software version matches the A710 Clinician Programmer application.
The recall occurs because an update to the A710 Clinician Programmer software was released without a corresponding update for the A901 Communication Manager software, causing compatibility issues.
Check if your A901 Communication Manager software has the serial numbers NPL3011706 or NPL3016791. If so, you may need to update the software to resolve compatibility issues.
The recall does not indicate a risk of serious injury; it addresses software compatibility issues that could affect device management.
We’ve drafted a message you can send Medtronic Neuromodulation to request your refund or repair — edit it as you like.
Subject: Recall Z-2226-2023 — Medtronic Neuromodulation Medtronic Neuromodulation Hello, I own a Medtronic Neuromodulation that is covered by recall Z-2226-2023 from Medtronic Neuromodulation. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
