Reichert recalls PHOROPTOR VRX Digital Refraction System model 16242 due to risk of head detaching from bracket and falling on patients or operators. Affected units have specific serial numbers.
Phoroptor VRx Head may detach from the bracket that connects the Phoroptor VRx Head to an ophthalmic stand. If the Phoroptor VRx Head detaches from the bracket, it can fall onto a patient or device operator
Reichert is recalling its PHOROPTOR VRX Digital Refraction System model 16242 because the head can detach from its bracket and fall onto patients or the person using the device. This poses a risk of injury if the head falls during use.
The Phoroptor VRx Head may detach from the bracket that connects it to the ophthalmic stand. If it detaches, the head can fall onto a patient or the person operating the device, potentially causing injury.
Ophthalmologists and eye care professionals who use the PHOROPTOR VRX Digital Refraction System model 16242 are most at risk. Patients receiving eye exams with this device could also be affected.
Check for model number 16242 (which includes an additional prism feature for measuring eye alignment issues) and serial numbers starting from 78824-1221 through 78909-0322.
Inspect the Phoroptor VRx Head to ensure it stays securely attached to the bracket. If it can move freely, stop using the device immediately.
The device is not safe to use as it can detach and fall, potentially causing injury. Affected units should be checked for detachment risk.
Model 16242 (the base model 16241 does not have this issue). Affected units have serial numbers from 78824-1221 through 78909-0322.
Check for model number 16242 and serial numbers starting from 78824-1221 through 78909-0322. The device includes an additional prism feature for measuring eye alignment issues.
We’ve drafted a message you can send Reichert to request your refund or repair — edit it as you like.
Subject: Recall Z-2512-2023 — Reichert Reichert Hello, I own a Reichert that is covered by recall Z-2512-2023 from Reichert. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
