Accuray recalls specific Radixact Treatment Delivery System upper roller brackets (part 1088370) for potential service safety hazards during equipment maintenance.
It is possible the upper roller bracket in the Radixact System gantry enclosure may not provide enough clearance for service personnel to use a jib crane for moving components while servicing the system, resulting in possible injury to the service personnel.
Accuray is recalling certain upper roller brackets for the Radixact Treatment Delivery System. These parts may not provide enough clearance for service personnel using jib cranes, risking injury during equipment maintenance.
The upper roller bracket may not provide sufficient clearance for service personnel to safely use jib cranes when moving components during system maintenance. This could lead to injuries if the bracket fails to allow proper crane operation.
Service personnel working with the Radixact Treatment Delivery System are most at risk. Owners of the recalled brackets should check if their equipment includes the specific serial numbers listed.
Check if your Radixact Treatment Delivery System has the upper roller bracket with part number 1088370. Look for serial numbers in the list provided: 4010505 through 4010609 (excluding some numbers).
Identify if your Radixact Treatment Delivery System includes the recalled upper roller bracket with part number 1088370 and the listed serial numbers.
The recalled upper roller bracket may not provide enough clearance for service personnel to safely use jib cranes during equipment maintenance, potentially causing injury.
Check for part number 1088370 with serial numbers listed in the recall: 4010505 through 4010609 (excluding some numbers).
The recall does not specify a remedy, so contact Accuray directly for guidance on next steps.
We’ve drafted a message you can send Accuray to request your refund or repair — edit it as you like.
Subject: Recall Z-2489-2023 — Accuray Accuray Hello, I own a Accuray that is covered by recall Z-2489-2023 from Accuray. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.