Philips recalls CareEvent and CareEvent Upgrade models due to potential failure to send critical patient alerts, risking delayed medical response. Affected units include specific model numbers and software versions.
Push notifications may fail to send to the user under certain conditions. This could potentially result in patient harm due to delay in detection of a change in patient condition.
Philips is recalling two types of CareEvent medical devices because push notifications might not send properly under certain conditions. This could delay detecting patient health changes, potentially causing harm.
The devices may fail to send push notifications when a patient's condition changes, which could delay medical response. This risk occurs under specific conditions that aren't always obvious to users.
Healthcare providers using Philips CareEvent devices for patient monitoring are most at risk. Patients using these devices for critical health monitoring could experience delayed alerts.
Check for model numbers 866435 (CareEvent) or 866436 (CareEvent Upgrade). The software version is CareEvent C.03.X. These devices were sold with the UDI-DI code 00884838099128.
Identify the model number on your CareEvent device to confirm if it's 866435 or 866436.
Ensure your device is updated to the latest CareEvent software version to reduce notification failure risks.
Push notifications may fail to send under certain conditions, which could delay detection of patient health changes and cause harm.
Check for model numbers 866435 (CareEvent) or 866436 (CareEvent Upgrade) with software version C.03.X.
Update your device software to the latest version to help prevent notification failures.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0732-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0732-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
