Philips recalls IntelliVue MX40 Patient Monitors with potential low battery warnings failing. Affected units may not alert users when battery is low, risking missed patient monitoring. Contact Philips for details.
The MX40 may experience increased power consumption and may have a lack of visual and/or audible notifications while in a Low Battery State .
Philips is recalling IntelliVue MX40 Patient Monitors that may not properly warn users when the battery is low. This could lead to missed patient monitoring alerts if the monitor fails to notify when battery levels drop.
The monitor may stop sending visual or audible warnings when the battery is low. This could mean healthcare workers don't know when the monitor needs recharging, potentially missing critical patient alerts.
Healthcare professionals using the IntelliVue MX40 Patient Monitor for patient monitoring are most at risk. The recall affects units sold with specific product numbers and service codes.
Check for product number 865352 and service numbers starting with 453564262571, 453564262591, 453564615311, or other listed numbers. The recall applies to all revision B.X versions of the monitor.
Identify your monitor's product number and service numbers to confirm if it's affected.
The IntelliVue MX40 may not send visual or audible warnings when the battery is low, which could lead to missed patient monitoring alerts.
Check your product number and service numbers to see if it's affected. If it is, contact Philips for further instructions.
The recall record does not mention a fix or remedy; affected units may need to be replaced or repaired.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1694-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1694-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.