Philips recalls Spectral CT 7500 X-ray systems with software version 5.0.0.X due to multiple software issues affecting device functionality. Affected units have specific model and serial numbers listed in the recall notice.
Multiple software issues that affect device functionality.
Philips is recalling Spectral CT 7500 computed tomography X-ray systems with software version 5.0.0.X due to multiple software issues that could affect device functionality. This recall impacts specific model numbers and serial numbers listed in the official notice.
The software issues could affect device functionality, but the recall does not specify any risk of injury or serious harm to users. The hazard is described as multiple software issues that impact how the device operates without indicating immediate danger.
Healthcare facilities and medical professionals who own or use the Spectral CT 7500 X-ray systems with software version 5.0.0.X are most at risk. The recall affects specific model numbers and serial numbers listed in the official notice.
Check if your Spectral CT 7500 X-ray system has software version 5.0.0.X. Affected units have specific model numbers (728333, 728340) and serial numbers listed in the recall notice.
Verify your Spectral CT 7500 X-ray system's software version. If it is 5.0.0.X, it is affected by this recall.
The recall states there are multiple software issues that affect device functionality, but it does not specify any risk of injury or serious harm. The hazard is described as low risk.
Check if your Spectral CT 7500 X-ray system has software version 5.0.0.X. Affected units have specific model numbers (728333, 728340) and serial numbers listed in the recall notice.
The recall does not specify a remedy, so affected units should check with Philips for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0725-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0725-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
