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Lower risk Medical device recall · FDA · Published November 30, 2023

Philips Spectral CT 7500 Software Version 5.0.0.X Recall: Multiple Software Issues

Philips recalls Spectral CT 7500 X-ray systems with software version 5.0.0.X due to multiple software issues affecting device functionality. Affected units have specific model and serial numbers listed in the recall notice.

🇺🇸 FDA recall #Z-0725-2024Medical devicePhilips ›
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Recalling firmPhilips North America Llc222 Jacobs St · Cambridge, MA 02141-2289
✎ GovInfoNow plain-language explainer

What happened, in plain English

Philips is recalling Spectral CT 7500 computed tomography X-ray systems with software version 5.0.0.X due to multiple software issues that could affect device functionality. This recall impacts specific model numbers and serial numbers listed in the official notice. Read more at govinfonow.com/recall/56724-philips-spectral-ct-7500-software-version-5-0-0-x.

Source Summary by GovInfoNow · govinfonow.com/recall/56724-philips-spectral-ct-7500-software-version-5-0-0-x · Updated August 19, 2026 · FDA enforcement record: FDA #Z-0725-2024

Cite this page

“Philips Spectral CT 7500 Software Version 5.0.0.X Recall: Multiple Software Issues.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/56724-philips-spectral-ct-7500-software-version-5-0-0-x. Based on FDA recall #Z-0725-2024 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0725-2024%22&limit=1).

Why it’s dangerous

The software issues could affect device functionality, but the recall does not specify any risk of injury or serious harm to users. The hazard is described as multiple software issues that impact how the device operates without indicating immediate danger.

Who’s affected

Healthcare facilities and medical professionals who own or use the Spectral CT 7500 X-ray systems with software version 5.0.0.X are most at risk. The recall affects specific model numbers and serial numbers listed in the official notice.

How to tell if you have this one

Check if your Spectral CT 7500 X-ray system has software version 5.0.0.X. Affected units have specific model numbers (728333, 728340) and serial numbers listed in the recall notice.

  • Brand
    Philips
  • Product
    Spectral CT 7500, Software Version 5.0.0.X. Computed Tomography X-Ray System
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Software Version

    Verify your Spectral CT 7500 X-ray system's software version. If it is 5.0.0.X, it is affected by this recall.

Where it went and when

Where it was distributed

Distributed nationwide, and outside the U.S.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “Domestic: Nationwide Distribution; Foreign: Australia, Austria, Belgium, China, Czech Republic, Denmark, France, Germany, Israel, Italy, Japan, Malaysia, Netherlands, Norway, Panama, Palestine, Portugal, South Korea, Spain, Switzerland,…” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide, and outside the U.S.

Recall timeline

FDA published this recall 55 days after the firm started it.

1. Firm started the recall: Nov 30, 202312. FDA classified it Class II: Jan 12, 202423. Published in FDA’s Enforcement Report: Jan 24, 2024320232024
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-0725-2024 (November 30, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0725-2024 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA