Philips recalls Incisive CT models 728143/728144 with specific PIM cable part numbers due to risk of ECG signal loss during emergencies. Affected units may require replacement of the cable to prevent delays in diagnosis.
If the Patient Interface Monitor (PIM) Cable is plugged/unplugged frequently as part of daily operation, the connector and wire may disconnect from the welding point, which may result in intermittent loss of the ECG signal. Loss of ECG signal may lead to the decision to rescan the patient or delay in diagnosis during a clinical emergency.
Philips is recalling two specific models of their Incisive CT X-Ray systems because the PIM cable can become disconnected during frequent use, potentially causing ECG signal loss. This could delay critical diagnoses during emergencies, so affected users should check their cable part numbers and take action.
If the PIM cable is frequently plugged and unplugged during daily operations, the connector can disconnect from the welding point. This may cause intermittent loss of the ECG signal, which could lead to rescan delays or missed critical diagnoses during emergencies.
Healthcare professionals using Philips Incisive CT systems with the specific PIM cable part number 459801179871 are most at risk. Patients undergoing scans with these systems may experience delays in diagnosis if the ECG signal is lost.
Check the PIM cable part number on your ECG monitor connection to the Incisive CT gantry. Affected units have part number 459801179871. Model numbers 728143 and 728144 with specific serial numbers listed in the recall notice are affected.
Locate the connection cable between your ECG monitor and Incisive CT gantry and verify the part number matches 459801179871.
The PIM cable can disconnect during frequent plugging/unplugging, causing ECG signal loss which may delay critical diagnoses during emergencies.
Check the PIM cable part number on your ECG monitor connection to the Incisive CT gantry. If it matches 459801179871, you are affected.
The recall does not specify a fix; affected users must check their cable part number and contact Philips for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0719-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0719-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.