Philips Healthcare recalls Incisive CT devices due to unstable sensor connections that may cause incomplete scans. Affected units were sold in China. Consumers should contact Philips for details.
Potential for incomplete scan due to unstable connection inside of floating sensor.
Philips Healthcare is recalling its Incis: CT devices because a sensor connection can become unstable, leading to incomplete scans. This could affect medical imaging accuracy and patient care.
The floating sensor inside the device can become unstable, causing the connection to fail during scans. This may result in incomplete imaging, which could impact diagnosis and treatment decisions.
Medical facilities using Philips Incisive CT devices in China are likely affected. Patients receiving scans with these devices may be at risk of inaccurate results.
The affected Philips Incisive CT devices were sold in China. Check for the model number on the device label or packaging.
Reach out to Philips Healthcare for specific details about your device and next steps.
The recall is due to a potential unstable connection inside the floating sensor that may cause incomplete scans.
The affected devices were sold in China. Check the model number on the device label or packaging.
Contact Philips Healthcare for specific details about your device and next steps.
We’ve drafted a message you can send Philips Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1003-2026 — Philips Healthcare Philips Healthcare Hello, I own a Philips Healthcare that is covered by recall Z-1003-2026 from Philips Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
