Baxter recalls Exactamix Pro 2400 devices with specific serial numbers due to software error in versions 2.0.8 and 2.1.8 that may cause over-delivery of ingredients during use.
An error was identified in software versions 2.0.8 and 2.1.8 while using the "Use Some Overfill" feature which may lead to over-delivery of an ingredient. This issue can result in redundant ingredient delivery of the requested overfill volume.
Baxter is recalling certain Exactamix Pro 2400 devices with specific serial numbers because a software error in versions 2.0.8 and 2.1.8 may cause the device to deliver too much of an ingredient when using the 'Use Some Overfill' feature. This could lead to redundant ingredient delivery, which might affect the accuracy of the mixture.
The software error in versions 2.0.8 and 2.1.8 causes the device to over-deliver an ingredient when the 'Use Some Overfill' feature is activated. This can result in redundant delivery of the requested overfill volume, potentially leading to incorrect medication mixtures.
Users of the Baxter Exactamix Pro 2400 device with specific serial numbers listed in the recall notice are affected. Healthcare professionals using this device for mixing medications are most at risk due to potential inaccuracies in ingredient delivery.
Check if your Exactamix Pro 2400 device has a serial number listed in the recall notice, such as PLD0019873 or PLD2311023. The device was sold with specific software versions that include the affected versions 2.0.8 and 2.1.8.
Identify your Exactamix Pro 2400's serial number to see if it matches the list of affected serial numbers provided in the recall notice.
Baxter identified a software error in versions 2.0.8 and 2.1.8 that may cause the device to over-deliver an ingredient when using the 'Use Some Overfill' feature, potentially leading to redundant ingredient delivery.
Software versions 2.0.8 and 2.1.8 of the Baxter Exactamix Pro 2400 are affected by this software error.
Check your device's serial number against the list of affected serial numbers provided in the recall notice, such as PLD0019873 or PLD2311023.
We’ve drafted a message you can send Baxter to request your refund or repair — edit it as you like.
Subject: Recall Z-1002-2024 — Baxter Baxter Hello, I own a Baxter that is covered by recall Z-1002-2024 from Baxter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.