TruAbutment Inc. recalls TruScan Body dental scanners (model CN38-SB) due to potential inaccurate scans. Affected units may not scan properly, requiring replacement.
Retroactive: Due to defect and quality issues dental scanner may not scan properly/accurately
TruAbut: TruScan Body dental scanners (model CN38-SB) are recalled because they may not scan accurately due to defects. This could lead to incorrect dental measurements or treatments.
The dental scanner may not scan properly or accurately due to defects in the device. This could result in incorrect dental measurements or treatments being performed.
Dental professionals using TruScan Body scanners with model CN38-SB are most affected. Patients using these scanners for dental work may also be impacted.
Check for the model number CN38-SB on the scanner. The product was sold with software version N/A and lot code KCCBB1216110.
Look for the model number CN38-SB on the scanner to confirm if it is affected.
The TruScan Body may not scan properly or accurately due to defects, which could lead to incorrect dental measurements or treatments.
Check for the model number CN38-SB on the scanner. The product was sold with software version N/A and lot code KCCBB1216110.
The recall does not specify a remedy, so contact TruAbutment Inc. for further instructions.
We’ve drafted a message you can send TruScan to request your refund or repair — edit it as you like.
Subject: Recall Z-1313-2025 — TruScan TruScan Hello, I own a TruScan that is covered by recall Z-1313-2025 from TruScan. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
