Philips recalls Allura Xper Interventional Fluoroscopy systems with specific model numbers and serial codes due to framegrabber card issues causing distorted or no images on monitors, potentially delaying procedures.
Framegrabber card may not perform as intended. Monitor may show no viewports, or show one or more viewports may show no image, a distorted image, or a frozen image. Switching between viewports on the monitor may not be possible. Issue may result in delay of procedure.
Philips is recalling specific models of Allura Xper Interventional Fluoroscopy systems because the framegrabber card may not work properly, leading to distorted or no images on the monitor. This could delay medical procedures.
The framegrabber card in the system may not function correctly, causing the monitor to show no viewports, distorted images, or frozen images. This could lead to delays in medical procedures but does not pose a direct injury risk.
Medical professionals using Philips Allura Xper Interventional Fluoroscopy systems with the listed model numbers and serial codes are affected. The risk is low as the issue may only delay procedures without causing injury.
Check if your system has the specific model numbers listed (e.g., Allura Xper FD10, FD20) and the corresponding serial numbers or UDI codes provided in the recall notice. The affected systems are identified by the model and serial number combinations listed.
Verify your system's model number and serial code against the list provided in the recall notice to determine if it is affected.
The framegrabber card may not perform as intended, causing the monitor to show no viewports, distorted images, or frozen images, which could delay medical procedures.
Check your system's model number and serial code against the list of affected models and serial numbers provided in the recall notice.
The recall notice does not specify a remedy, so you should check with Philips for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1144-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1144-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.