Philips recalls certain Azurion Interventional Fluoroscopic X-ray Systems where the framegrabber card may cause distorted or no images on the monitor, potentially delaying procedures.
Framegrabber card may not perform as intended. Monitor may show no viewports, or show one or more viewports may show no image, a distorted image, or a frozen image. Switching between viewports on the monitor may not be possible. Issue may result in delay of procedure.
Philips is recalling specific Azurion Interventional Fluoroscopic X-ray Systems due to a framegrabber card issue that can cause distorted or no images on the monitor. This may delay medical procedures and requires immediate attention to prevent errors.
The framegrabber card may not function properly, causing the monitor to show no viewports, distorted images, frozen frames, or inability to switch between viewports. This could lead to delays in medical procedures if the system fails during critical operations.
Healthcare professionals using the affected Philips Azurion 7 models for medical procedures are most at risk, as the issue could delay critical surgeries or imaging.
Check for the Azurion 7 models with specific serial numbers and UDI-DI codes listed in the recall notice. Affected systems include Azurion 7 B12, B20, M12, and M20 with the listed model numbers and serial ranges.
Review the model number and serial numbers listed in the recall notice to confirm if your system is affected.
The recall affects Philips Azurion 7 models: B12 (722067), B20 (722068), M12 (722078 and 722223), and M20 (722079) with specific serial numbers and UDI-DI codes listed in the notice.
Check your system's model number and serial numbers against the list of affected units provided in the recall notice, which includes specific UDI-DI codes and serial ranges.
The recall does not specify a remedy, so contact Philips directly for guidance on next steps.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1145-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1145-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.