BD Pyxis MedStation ES models with software versions 1.4.x, 1.5.x, or 1.6.x may freeze, causing medication delays and data loss. Affected units include MedStation ES (REF 323), Anesthesia Station ES (REF 327), and MedStation ES Tower (REF 352).
Automated dispensing cabinets, running affected software, and Windows 10 operating system may experience the application randomly hang, freeze and/or crash, which may result in delays in medication access, and potential data loss.
BD Pyxis MedStation ES devices with specific software versions may freeze unexpectedly, leading to medication access delays and potential data loss. This affects healthcare facilities using these devices for medication storage and dispensing.
The software may freeze or crash unexpectedly, which can delay medication access for patients and cause data loss. This happens when the device runs affected software versions with Windows 10 operating system.
Healthcare facilities using BD Pyxis MedStation ES, Anesthesia Station ES, or MedStation ES Tower models with software versions 1.4.x, 1.5.x, or 1.6.x are most at risk. These devices are typically used in hospitals and clinics for medication management.
Check for the model name and reference number on the device label. Affected units include MedStation ES (REF 323), Anesthesia Station ES (REF 327), and MedStation ES Tower (REF 352) with software versions 1.4.x, 1.5.x, or 1.6.x.
Review the software version on the device to see if it is 1.4.x, 1.5.x, or 1.6.x.
No, the recall does not require immediate stop use. The issue is a software freeze that may cause delays, but the device can continue to be used with caution.
Software versions 1.4.x, 1.5.x, and 1.6.x are affected.
Check the model and reference number on the device label. Affected units include MedStation ES (REF 323), Anesthesia Station ES (REF 327), and MedStation ES Tower (REF 352) with the specified software versions.
We’ve drafted a message you can send BD Pyxis to request your refund or repair — edit it as you like.
Subject: Recall Z-1223-2024 — BD Pyxis BD Pyxis Hello, I own a BD Pyxis that is covered by recall Z-1223-2024 from BD Pyxis. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
