CareFusion recalls BD Pyxis MedStation ES models with software v1.7.3 due to potential delayed therapy when multi-component orders fail to display available items. Affected units may need software update.
Due to an automated dispensing cabinet software issue, when a medication single order contains more than one component and at least one is unavailable for a multi-item or combination order, the order may display as grayed out; alternate location tooltip will display "Server connection failed," not listing other area devices where unavailable item(s) may be found, which may lead to delayed therapy.
CareFusion is recalling BD Pyxis MedStation ES medical devices with software version 1.7.3. The software issue can cause orders with multiple medications to show as unavailable when one component is missing, potentially delaying critical therapy.
The software error causes multi-component medication orders to display as unavailable when one item is missing. This prevents the system from showing alternative locations where the missing item might be found, potentially delaying critical therapy.
Healthcare facilities using BD Pyxis MedStation ES models with software version 1.7.3 are most at risk. Patients receiving medication therapy through these systems could experience delayed treatment.
Check for BD Pyxis MedStation ES models labeled with reference numbers 323 or 352. The software version is v1.7.3. These devices were sold with the specific reference numbers and software version.
Verify the software version on your device; affected units have version 1.7.3.
The recall addresses a potential delay in medication therapy, but does not involve immediate safety risks like injury or fire. The hazard is low risk.
Check for BD Pyxis MedStation ES models with reference numbers 323 or 352 and software version 1.7.3.
Check your software version; if it's 1.7.3, contact CareFusion for a software update.
We’ve drafted a message you can send CareFusion to request your refund or repair — edit it as you like.
Subject: Recall Z-0906-2025 — CareFusion CareFusion Hello, I own a CareFusion that is covered by recall Z-0906-2025 from CareFusion. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.