Philips recalls Ingenia 3.0T CX MRI systems with potentially incorrectly installed patient support table floor plates. Affected units have specific model and serial numbers; users should check their device details to determine if recalled.
Patient support table floor plate may be incorrectly installed.
Philips is recalling certain Ingenia 3.0T CX MRI systems because the patient support table floor plate may be incorrectly installed. This could lead to safety issues during medical procedures if the table isn't properly secured.
The patient support table floor plate may be incorrectly installed, which could cause the table to become unstable during MRI scans. This instability might lead to the table shifting or moving unexpectedly, potentially causing injury to the patient or staff.
Medical facilities that own or use the recalled Ingenia 3.0T CX MRI systems are most at risk. Patients undergoing scans with these systems may face safety concerns if the table isn't correctly installed.
Check if your MRI system has model numbers 781271 or 782105, or serial numbers listed in the detailed recall list. The recall covers specific units sold by Philips North America.
Verify your MRI system's model number and serial number against the list provided in the recall notice to determine if it's affected.
The patient support table floor plate may be incorrectly installed, which could cause instability during MRI scans.
Check your model number (781271 or 782105) and serial number against the detailed list provided in the recall notice.
The recall notice does not specify a remedy; you should check with Philips directly for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1567-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1567-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.