Philips recalls Ingenia 1.5T CX MRI systems with potentially incorrectly installed patient support table floor plates. This could lead to safety issues during medical procedures. Affected units have specific serial numbers and model numbers listed in the recall.
Patient support table floor plate may be incorrectly installed.
Philips is recalling Ingenia 1.5T CX MRI systems that may have patient support table floor plates installed incorrectly. This could cause safety risks during medical procedures if the table is not properly secured.
The patient support table floor plate may be incorrectly installed, which could lead to the table shifting or becoming unstable during medical procedures. This instability might cause injury to patients or staff if the table moves unexpectedly while in use.
Healthcare facilities using Philips Ingenia 1.5T CX MRI systems with specific serial numbers are affected. Medical staff and patients using these systems are at risk if the patient support table floor plate is not correctly installed.
Check if your Philips Ingenia 1.5T CX MRI system has a serial number listed in the provided list (e.g., 77000, 77001, 77002, etc.). The model numbers 781261 and 781262 are also affected.
Verify that the patient support table floor plate is installed correctly according to the manufacturer's instructions.
The affected models are 781261 and 781262.
Check if your system's serial number is listed in the provided list (e.g., 77000, 77001, 77002, etc.).
No, but you should check the patient support table floor plate installation to ensure it is correct before use.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1564-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1564-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.