Philips recalls 5000 Compact Series ultrasound systems with Deluxe/Premium Carts that may cause patient burns due to temperature issues when transducers are misconfigured.
Ultrasound system with: 1) transesophageal echocardiography transducer (TEE) connected/not selected 2) 1, 2 non-TEE connected 3) Imaging with non-TEE 4) Selected/not selected imaging transducer removed 5) Transducer connected 6) Non-TEE imaging continues, Then though TEE is unselected, it may have power, no temperature monitoring/control, and may result in temperature above limit and patient burns
Philips is recalling 5000 Compact Series ultrasound systems purchased with Deluxe or Premium Carts (model numbers 5500 CV/795141, 5500 P/795143, etc.) because they can cause patient burns if the transducer settings are not properly selected. This is a safety risk for medical staff using the equipment.
The ultrasound system may cause patient burns when the transducer is not properly selected. Specifically, if the transducer is connected but not selected, or if imaging is done with a non-TEE transducer while the TEE transducer is unselected, the system may not monitor temperature and could overheat, leading to burns.
Medical professionals who use Philips 5000 Compact Series ultrasound systems with Deluxe or Premium Carts (model numbers 5500 CV/795141, 5500 P/795143, etc.) are most at risk. Patients undergoing imaging with these systems could experience burns if the transducer settings are not correctly configured.
Check if your Philips ultrasound system has model numbers 5500 CV/795141, 5500 P/795143, 5500 W/795144, 5500 G/795145, or 5300 W/795146, 5300 P/795147, 5300 G/795148. These systems were manufactured on or before December 20, 2023, and purchased with Deluxe or Premium Carts.
Ensure the transducer is properly selected before imaging to prevent overheating and potential burns.
Confirm your system was purchased with a Deluxe or Premium Cart that includes multiport adapters.
Models 5500 CV/795141, 5500 P/795143, 5500 W/795144, 5500 G/795145, 5300 W/795146, 5300 P/795147, and 5300 G/795148 manufactured on or before December 20, 2023, with Deluxe or Premium Carts.
Check the serial numbers listed in the recall notice. Affected systems have specific serial numbers starting with USN23P or US823P, and were manufactured on or before December 20, 2023, with Deluxe or Premium Carts.
The system may cause patient burns if the transducer is not properly selected, leading to overheating without temperature monitoring.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1757-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1757-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
