RaySearch Laboratories recalls specific versions of RayStation radiation therapy software due to potential for reported SSD values to be too high. Affected users should contact the company for details.
Potential for reported SSD to be too high.
RaySearch Laboratories is recalling specific versions of their RayStation radiation therapy software. The recall is due to a potential issue where the software might report SSD (source-to-surface distance) values that are too high, which could affect treatment accuracy.
The software may report SSD values that are too high, which could lead to inaccurate radiation treatment planning. This might result in improper radiation dosing for patients, potentially affecting treatment outcomes.
Healthcare professionals using RaySearch Laboratories' RayStation software for radiation therapy planning are likely affected. Patients receiving treatment with these specific software versions may be at risk.
Check for the software versions 10.0.0.1154, 10.0.1.52, and 10.0.2.10. The recall covers specific product identifiers including UDI, GTIN, and serial numbers listed in the notice.
Reach out to RaySearch Laboratories for specific instructions on how to address the issue with your software version.
RayStation 10.0.0.1154, 10.0.1.52, and 10.0.2.10 are affected.
The recall is due to a potential issue where the software might report SSD values that are too high, which could affect treatment accuracy.
Contact RaySearch Laboratories for specific instructions on how to address the issue with your software version.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-1746-2024 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-1746-2024 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.