RaySearch Laboratories recalls specific versions of RayStation radiation therapy software due to potential for reported SSD values to be too high. Affected users should contact the company for details.
Potential for reported SSD to be too high.
RaySearch Laboratories is recalling specific versions of their RayStation radiation therapy software. The recall is due to a potential issue where the software might report an SSD (safety distance) value that is too high, which could affect treatment accuracy.
The software may report an SSD (safety distance) value that is too high. This could lead to inaccurate radiation treatment planning, potentially affecting patient safety. However, the recall does not indicate immediate danger to users.
Healthcare professionals using RaySearch Laboratories' RayStation software for radiation therapy planning are affected. Those with the specific software versions listed in the recall are most at risk.
Check if your RayStation software version is 13.0.0.1547, 13.1.0.144, or 13.1.1.89. The software was sold with specific expiration dates and serial numbers listed in the recall notice.
Identify your RayStation software version by checking the version number in the software interface.
RayStation 13.0.0.1547, 13.1.0.144, and 13.1.1.89 versions are affected.
The software may report an SSD (safety distance) value that is too high, which could affect radiation treatment accuracy.
The recall does not require immediate discontinuation; users should check their version and contact RaySearch Laboratories for further instructions.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-1750-2024 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-1750-2024 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
