Philips recalls Ingenia 3.0T MRI systems with Evolution Upgrade software R5.7.1 that may not warn of low ventilation settings, potentially causing overheating or burning sensations.
Philips Ingenia Evolution systems with software R5.7.1 may not provide warning for low ventilation setting which may lead to increase in body temperature or burning sensation
Philips is recalling Ingenia 3.0T MRI systems with Evolution Upgrade software R5.7.1 because they may not warn users of low ventilation settings, which could lead to increased body temperature or burning sensations. This affects medical facilities using these systems for diagnostic imaging.
The software may fail to alert users when ventilation settings are too low, causing the MRI system to overheat. This could lead to increased body temperature or a burning sensation in patients during scans.
Medical facilities using Philips Ingenia 3.0T MRI systems with Evolution Upgrade software R5.7.1 are most at risk. Patients undergoing scans with these systems may experience overheating or burning sensations.
Check for serial numbers listed: 42029, 42217, 42246, 71044, 71774, 85146, 85645, 85663, 85664, 85668, 85677, 85680, 85681, 85685, 85700, 85704, 85705, 85706, 85713. These systems were sold with Evolution Upgrade software version R5.7.1.
Verify if your system has software version R5.7.1 by checking the system's software menu.
Reach out to Philips for guidance on whether your system needs an update or repair.
The problematic software version is R5.7.1.
Check for the serial numbers listed: 42029, 42217, 42246, 71044, 71774, 85146, 85645, 85663, 85664, 85668, 85677, 85680, 85681, 85685, 85700, 85704, 85705, 85706, 85713.
No, but you should check your software version and contact Philips for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1830-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1830-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
