Philips recalls Ingenia 1.5T MRI systems with Evolution Upgrade software R5.7.1 that may not warn of low ventilation settings, potentially causing overheating or burning sensations. Affected units have specific serial numbers.
Philips Ingenia Evolution systems with software R5.7.1 may not provide warning for low ventilation setting which may lead to increase in body temperature or burning sensation
Philips is recalling certain Ingenia 1.5T MRI systems that may not alert users to low ventilation settings, which could cause increased body temperature or a burning sensation. This recall affects specific models with known serial numbers.
The software may fail to warn when ventilation settings drop too low during MRI scans. This could cause the patient's body temperature to rise or cause a burning sensation, potentially leading to discomfort or injury.
Medical facilities using Philips Ingenia 1.5T MRI systems with Evolution Upgrade software R5.7.1 are most at risk. Patients undergoing scans on these systems could experience overheating or discomfort.
Check if your system has serial numbers listed in the recall: 41017, 41024, 41025, 41041, 41047, 41051, 41080, 41089, 41130, 41143, 41144, 41189, 41196, 41226, 41235, 41286, 41287, 41344, 41367, 41413, 41432, 41433, 41497, 41520, 70093, 70099, 70202, 70260, 70589, 70996, 81073, 84370.
Verify your system's software version; affected units run R5.7.1.
Reach out to Philips for guidance on next steps if your system is affected.
The affected software version is R5.7.1.
Check if your system has serial numbers listed in the recall: 41017, 41024, 41025, 41041, 41047, 41051, 41080, 41089, 41130, 41143, 41144, 41189, 41196, 41226, 41235, 41286, 41287, 41344, 41367, 41413, 41432, 41433, 41497, 41520, 70093, 70099, 70202, 70260, 70589, 70996, 81073, 84370.
Contact Philips for guidance on next steps; the recall does not include a specific fix or return process.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1829-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1829-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.