Philips recalls specific AchievaXR MRI systems due to potential loose g-MDU terminal causing smoke/fire alarms in hospital technical rooms. Affected units have listed serial numbers; contact Philips for details.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling certain AchievaXR MRI systems because a loose electrical connection could cause smoke or fire alarms in hospital technical rooms. This hazard affects specific units with listed serial numbers.
The g-MDU terminal connection may become loose, creating a hotspot that can trigger smoke or fire alarms in the hospital's technical room. This could lead to false alarms or potential fire hazards if the connection fails completely.
Hospital facilities using the recalled AchievaXR MRI systems are most at risk. The affected units are identified by specific serial numbers listed in the recall notice.
Check the serial number on the device's label. Affected units have specific serial numbers listed in the recall notice: 35062, 35028, 35068, 35081, 35055, 35069, 35084, 35024, 35025, 35070, 35007, 35013, 35064, 35071, 35083, 35022, 35063, 35074, 35049, 35035, 35067, 35004, 35006, 35011, 35015, 35016, 35021, 35050, 35057, 35061, 35075, 35076, 35082, 35085.
Identify the serial number on the device's label to confirm if it is listed in the recall notice.
The g-MDU terminal connection may become loose, creating a hotspot that can cause smoke or fire alarms in the hospital's technical room.
Check the serial number on the device's label. Affected units have specific serial numbers listed in the recall notice.
The recall notice does not specify a remedy; contact Philips directly for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1842-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1842-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
