Philips recalls SmartPath to dStream MRI systems with specific model numbers due to a loose connection that may cause smoke/fire alarms in hospital technical rooms.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling certain SmartPath to dStream MRI systems because a loose electrical connection could create a hotspot leading to smoke or fire alarms in hospital technical rooms. This hazard affects specific model numbers and serial numbers listed in the recall notice.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose, creating a hotspot that can trigger smoke or fire alarms in the hospital's technical room. This could lead to false alarms or potential fire hazards in critical medical environments.
Hospitals and medical facilities using the recalled SmartPath to dStream MRI systems are most at risk. The affected units are identified by specific model numbers and serial numbers listed in the recall.
Check for model numbers 782129, 782113, or 781270 and the listed serial numbers on the device. The recall applies to specific MRI systems used in hospitals.
Identify the model number and serial number on the device to confirm if it is affected by this recall.
Reach out to Philips customer support for guidance on next steps if the device is confirmed affected.
Model numbers 782129, 782113, and 781270 are affected, along with specific serial numbers listed in the recall notice.
Check the model number and serial number on the device against the list provided in the recall notice.
The recall notice does not specify a remedy, so contact Philips for further instructions if the device is affected.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1862-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1862-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.