Philips recalls specific Upgrade dStream MRI systems due to potential fire risk from a loose electrical connection in the hospital's technical room. Affected units have model 782127 and serial numbers starting with 65007.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling certain Upgrade dStream MRI systems because a loose electrical connection could cause smoke or fire in hospital technical rooms. This hazard affects medical facilities using these systems for diagnostics.
The g-MDU (global Mains Distribution Unit) L3 terminal connection can become loose, creating a hotspot that may cause smoke or fire alarms in the hospital's technical room. This could lead to fire hazards if the connection fails during normal operation.
Hospitals and medical facilities that own the recalled Upgrade dStream MRI systems with model number 782:127 and serial numbers starting with 65007 are most at risk. Patients and staff using these systems could be affected if the hazard occurs.
Check for model number 782127 and serial numbers starting with 65007 on the system. These units were sold by Philips North America for medical diagnostic use.
Inspect the g-MDU L3 terminal connection for looseness, but note that Philips does not provide a fix for this issue.
Philips recalls these systems because a loose electrical connection in the g-MDU L3 terminal could create a hotspot leading to smoke or fire alarms in hospital technical rooms.
Affected units have model number 782127 and serial numbers starting with 65007.
Philips does not provide a remedy for this issue, so you should check the connection for looseness but no specific action is required beyond that.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1865-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1865-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
