Philips recalls specific Panorama HFO MRI systems due to a loose g-MDU terminal connection that may cause smoke/fire alarms in hospital technical rooms. Affected units have unique serial numbers listed in the recall notice.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling certain Panorama HFO MRI systems because a loose electrical connection could create a fire hazard in hospital technical rooms. This risk requires immediate attention to prevent potential smoke or fire alarms.
The g-MDU terminal connection may become loose, creating a hotspot that can trigger smoke or fire alarms in hospital technical rooms. This electrical issue could lead to unintended fire hazards if not corrected.
Hospital facilities using the affected Panorama HFO MRI systems are most at risk. The recall applies to specific units with serial numbers listed in the notice.
Check if your Panorama HFO MRI system has the serial numbers listed in the recall notice: 37019, 37067, 37149, and other numbers provided in the document. The product is a medical MRI system sold by Philips North America.
Immediately disconnect the MRI system from power and do not use it until a repair is completed.
The recall applies to Philips Panorama HFO MRI systems with specific serial numbers listed in the notice, including 37019, 37067, 37149, and others.
Check your system's serial number against the list provided in the recall notice, which includes numbers like 37019, 37067, 37149, and others.
The recall notice states no remedy is provided, so affected units must be disconnected and not used until a repair is completed.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1855-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1855-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
