NovaSignal recalls NovaGuide 2 Intelligent Ultrasound devices with serial numbers starting 22123240 due to grounding cable disconnect causing electrical shock, interference, or malfunction.
Due to inadvertently disconnecting grounding cable of ultrasound system could result in electrical shock, electrical interference and/or equipment malfunction.
NovaSignal is recalling specific models of NovaGuide 2 Intelligent Ultrasound devices because a grounding cable can disconnect, leading to electrical shock, interference, or equipment failure. This affects users who have the listed serial numbers and requires immediate attention to prevent safety risks.
The device's grounding cable can inadvertently disconnect during normal use, which may cause electrical shock, interference with the ultrasound system, or equipment malfunction. This poses a risk to users, especially in medical settings where precise imaging is critical.
Users of NovaGuide 2 Intelligent Ultrasound devices with the listed serial numbers are affected. Medical professionals and individuals using the device for ultrasound imaging are most at risk due to potential electrical hazards.
Check your NovaGuide 2 device for serial numbers starting with 22123240 or ending with 22113122. US devices have UDI-DI: 00850681007399, Canadian devices have UDI-DI: 00850681007481.
Look for serial numbers starting with 22123240 or ending with 22113122 on your NovaGuide 2 device.
If your device has a serial number in the list, stop using it immediately to prevent electrical shock or equipment malfunction.
The grounding cable can disconnect, causing electrical shock, interference, or equipment malfunction.
Check for serial numbers starting with 22123240 or ending with 22113122. US devices have UDI-DI: 00850681007399, Canadian devices have UDI-DI: 00850681007481.
Stop using it immediately and contact NovaSignal for further instructions.
We’ve drafted a message you can send NovaSignal to request your refund or repair — edit it as you like.
Subject: Recall Z-2216-2024 — NovaSignal NovaSignal Hello, I own a NovaSignal that is covered by recall Z-2216-2024 from NovaSignal. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.