NovaSignal recalls NovaGuide 2 Traditional Ultrasound devices with serial numbers starting 21092746-23104174 due to grounding cable disconnect causing electrical shock, interference, or malfunction.
Due to inadvertently disconnecting grounding cable of ultrasound system could result in electrical shock, electrical interference and/or equipment malfunction.
NovaSignal is recalling specific models of their NovaGuide 2 Traditional Ultrasound devices because a faulty grounding cable can cause electrical shock, interference, or equipment malfunction. This recall affects users who own these devices and could pose a risk to safety if the device is used without proper grounding.
The ultrasound system may disconnect its grounding cable during normal use, which can lead to electrical shock, interference with the device's operation, or equipment malfunction. This could happen if the cable is not securely connected or damaged.
Users of NovaGuide 2 Traditional Ultrasound devices with serial numbers listed in the recall notice are affected. Medical professionals and individuals using the device for diagnostic purposes are most at risk due to potential electrical hazards.
Check your NovaGuide 2 device's serial number against the list provided in the recall notice. The serial numbers start with 21092746 and go up to 23104174.
Compare your device's serial number with the list of affected numbers provided in the recall notice.
Reach out to NovaSignal for further assistance or to confirm if your device is affected.
The recall is due to the grounding cable potentially disconnecting, which could cause electrical shock, interference, or equipment malfunction.
Check your device's serial number against the list starting with 21092746 and ending with 23104174.
Contact NovaSignal to confirm if your device is affected and for further instructions.
We’ve drafted a message you can send NovaSignal to request your refund or repair — edit it as you like.
Subject: Recall Z-2217-2024 — NovaSignal NovaSignal Hello, I own a NovaSignal that is covered by recall Z-2217-2024 from NovaSignal. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
