Siemens Medical recalls Multitom Rax X-ray systems where the support arm may unintentionally lower, causing injury during display positioning. Affected units have specific model numbers and may be identified through serial numbers.
The support arm may unintentionally lower resulting in injury to persons when they are under the display ceiling/wall suspension when positioning the displays
Siemens Medical is recalling Multitom Rax X-ray systems because the support arm can accidentally lower while the display is suspended, potentially causing injury to people underneath. This recall affects specific model numbers and requires users to check their serial numbers.
The support arm of the Multitom Rax system can unintentionally lower when the display is suspended, creating a risk of injury to people underneath. This happens during positioning tasks when the display is being set up or adjusted.
Healthcare facilities using Siemens Multitom Rax X-ray systems with model number 10860700 are most at risk. Patients and staff near the display during positioning could be injured if the support arm lowers unexpectedly.
Check for model number 10860700 on the Multitom Rax system. Serial numbers are required to confirm if the system is affected, as the recall includes units sold in the US but not yet identified.
Identify the serial number on your Multitom Rax system to confirm if it is affected by this recall.
Reach out to Siemens Medical Solutions USA, Inc for further guidance on the recall process.
Yes, the recall includes Multitom Rax systems sold in the US with model number 10860700, though not all units have been identified as affected yet.
Check for model number 10860700 and verify the serial number, as affected units are identified through these details.
No, the recall does not require immediate discontinuation; users should check their serial number and contact Siemens for further instructions.
We’ve drafted a message you can send Siemens Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-2528-2024 — Siemens Medical Siemens Medical Hello, I own a Siemens Medical that is covered by recall Z-2528-2024 from Siemens Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
