Siemens recalls Luminos Agile Max X-ray displays with risk of injury if support arm lowers unexpectedly during ceiling/wall suspension. Affected units have specific serial numbers.
The support arm may unintentionally lower resulting in injury to persons when they are under the display ceiling/wall suspension when positioning the displays
Siemens is recalling Luminos Agile Max X-ray displays because the support arm can unintentionally lower, potentially causing injury to people under the display when it's suspended on a ceiling or wall. This hazard affects specific models with unique serial numbers.
The support arm of the display may lower unexpectedly when the display is suspended on a ceiling or wall. This could cause injury to people standing or moving under the display during positioning procedures.
Medical facilities using the Luminos Agile Max X-ray displays are most at risk, particularly those with the specific serial numbers listed in the recall. Patients and staff near the display during positioning could be injured.
Check if your display has the model number 10762472 and the listed serial numbers (a long sequence of numbers provided in the recall). This product is sold in medical facilities.
Ensure the display is not suspended on a ceiling or wall when positioning it, as the support arm may lower unexpectedly.
The model number is 10762472.
Check if your display has the model number 10762472 and one of the specific serial numbers listed in the recall.
No, but you should check the display positioning carefully to avoid injury. The recall does not require immediate removal.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2525-2024 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2525-2024 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
