Philips recalls Allura Xper systems (R8.1 with Poly-G Stand) due to incorrect bolt in LTE kits. Model numbers 722010, 722012, 722013; serial numbers 111 138 467 817 2928 269. Affected units may have safety risks during use.
A half-threaded bolt was included in the LTE kits instead of the correct full-threaded bolt.
Philips is recalling Allura Xper X-Ray systems with specific model numbers and serial ranges because a half-threaded bolt was included instead of the correct full-threaded bolt in some kits. This could lead to improper assembly and potential safety issues during medical procedures.
The incorrect half-threaded bolt can cause improper assembly of the system. This may lead to instability or malfunction during medical procedures, but the hazard is not described as causing immediate injury or death in normal use.
Medical facilities using Philips Allura Xper systems with model numbers 722010, 722012, or 722013 and the listed serial numbers are most at risk. These systems are used in interventional fluoroscopy procedures.
Check for model numbers 722010, 722012, or 722013 on the system. Also verify the serial numbers listed: 111 138 467 817 2928 269.
Identify if your system has model numbers 722010, 722012, or 722013.
Confirm the serial number matches the range 111 138 467 817 2928 269.
The recall is due to a half-threaded bolt being included in some LTE kits instead of the correct full-threaded bolt, which could cause improper assembly.
Check if your system has model numbers 722010, 722012, or 722013 and the listed serial numbers. If so, contact Philips for further instructions.
The hazard is described as potentially causing improper assembly, but it does not indicate a risk of serious injury or death in normal use.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2716-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-2716-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
