Philips recalls certain MultiDiagnost Eleva with Flat Detector models due to potential cable hose carrier detachment, which could cause parts to fall and result in injury. Affected units may need repair or replacement.
Potential Detachment of the Cable Hose Carrier (due to broken plastic and/or bolts) which May Result in Parts Falling and/or Part of the Cable Hose Dropping, and result in injury.
Philips is recalling specific MultiDiagnost Eleva with Flat Detector models because a broken cable hose carrier could detach, leading to parts falling and causing injury. This recall affects medical devices used in healthcare settings.
The cable hose carrier can detach due to broken plastic or loose bolts. This may cause parts to fall or the cable hose to drop, potentially injuring people nearby.
Healthcare professionals using the MultiDiagnost Eleva with Flat Detector in medical facilities are most at risk. Patients and staff could be injured if parts fall from the device.
Check for the model numbers 708038, 708037, 708036, 708034, or 708032 on the device. These MultiDiagnost Eleva with Flat Detector models were sold with the specified serial numbers.
Identify the model number on the device to confirm if it is affected (708038, 708037, 708036, 708034, or 708032).
Reach out to Philips for guidance on the next steps, as the recall remedy is not specified in the record.
The affected models are MultiDiagnost Eleva with Flat Detector with serial numbers 708038, 708037, 708036, 708034, and 708032.
The recall record does not specify a remedy, so contact Philips for further instructions.
Yes, the cable hose carrier may detach, causing parts to fall and potentially injuring people nearby.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3168-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-3168-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
