Philips recalls Allura Xper FD20/15/20 imaging systems due to potential cable hose detachment causing injury. Affected models include specific serial numbers listed in the recall notice.
Potential Detachment of the Cable Hose Carrier (due to broken plastic and/or bolts) which May Result in Parts Falling and/or Part of the Cable Hose Dropping, and result in injury.
Philips is recalling several Allura Xper FD20/15 and FD20/20 medical imaging systems because a broken cable hose carrier could detach, leading to parts falling and causing injury. This recall affects specific models with unique serial numbers.
The cable hose carrier may break due to damaged plastic or loose bolts. If it detaches, parts of the cable hose could fall, potentially causing injury to people nearby.
Medical professionals who use these imaging systems are most at risk. Patients and staff in hospitals or clinics using the affected models could be impacted if the system malfunctions.
Check for the specific model names and serial numbers listed in the recall notice. Affected units include Allura Xper FD20/15, FD20/20, FD20, FD10/10, and FD10 models with the serial numbers provided in the UDI-DI codes.
Review the serial numbers listed in the recall notice to confirm if your device is affected.
The recall includes Allura Xper FD20/15, FD20/20, FD20, FD10/10, and FD10 models with specific serial numbers listed in the UDI-DI codes.
Check the serial numbers against the list provided in the recall notice to confirm if your device is affected. No specific action is required beyond verification.
Yes, the defect could cause parts of the cable hose to fall and result in injury if the cable hose carrier detaches due to broken plastic or loose bolts.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3166-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-3166-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
