Philips recalls Ingenia 3.0T CX MRI machines with potential loose screws that could block the tabletop, causing delays in diagnosis and patient anxiety.
Integrated Radio Frequency (IRF) Carrier assembly screws may come loose and protrude beyond the surface could cause the screws to interfere with other moving parts, potentially blocking the horizontal tabletop. May lead to delay in diagnosis and/or may include anxiety of a patient is left on the tabletop inside the bore for a longer duration than anticipated. movement.
Philips recalls Ingenia 3.0T CX MRI machines because screws in the radio frequency assembly might become loose and block the tabletop, potentially delaying diagnosis or causing patient anxiety. This issue affects machines sold with specific serial numbers.
Screws in the radio frequency assembly can become loose and protrude, potentially blocking the horizontal tabletop. This could delay diagnosis or cause patients to stay on the table longer than expected, leading to anxiety.
Medical facilities using Philips Ingenia 3.0T CX MRI machines with serial numbers 78547 to 78566 are most at risk. Patients undergoing scans with these machines may experience longer wait times or anxiety.
Check the serial numbers on your machine: 78547, 78557, 78559, 78560, 78562, 78564, 78565, or 78566. These are the affected models sold in the U.S. by Philips.
Verify your machine's serial number to see if it matches the affected numbers: 78547, 78557, 78559, 78560, 78562, 78564, 78565, or 78566.
The screws in the radio frequency assembly may become loose and protrude, potentially blocking the tabletop and causing delays in diagnosis or patient anxiety.
Check your machine's serial number to see if it's affected. If it is, contact Philips for further instructions.
The recall states the issue may delay diagnosis or cause patient anxiety but does not mention serious injury risks.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3196-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-3196-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
