Philips recalls Ingenia Ambition S MRI scanners with specific serial numbers due to potential loose screws that could block patient movement during scans, risking delayed diagnosis and patient anxiety.
Integrated Radio Frequency (IRF) Carrier assembly screws may come loose and protrude beyond the surface could cause the screws to interfere with other moving parts, potentially blocking the horizontal tabletop. May lead to delay in diagnosis and/or may include anxiety of a patient is left on the tabletop inside the bore for a longer duration than anticipated. movement.
Philips is recalling certain Ingenia Ambition S MRI scanners because screws in the radio frequency assembly might become loose and block the patient table, potentially causing delays in diagnosis or increased patient anxiety. This issue affects specific models and serial numbers listed in the recall notice.
The integrated radio frequency carrier assembly screws may become loose and protrude beyond the surface, potentially blocking the horizontal tabletop. This could cause delays in diagnosis or leave patients on the table longer than expected, causing anxiety.
Healthcare facilities using the recalled Ingenia Ambition S MRI scanners are most at risk, particularly those with the specific serial numbers listed in the recall notice.
Check if your scanner has the serial numbers listed: 27506, 27508, 27509, 27512, 27514, 27515, 27516, 27517, 27518, 27519, 27520, 27523, 27524, 27525, 27526, 27528, 27531, 48146, 48164, 48550, 48556, 48588, 48589, 48608, 48612, 48627, 48648, 48661, 48662, 48663, 48664, 48665, 48666, 48667, 48669, 48672, 48679, 48686, 48688, 48694, 48696, 48697, 48698, 48699, 48700, 48707, 48708, 48710, 48714, 48715, 48721, 48725, 48726, 48728, 48729, 48738, 48744, 48749, 48754, 48800, 48804, 48810, 48813, 48833.
Verify your scanner's serial number against the list provided in the recall notice to determine if it is affected.
The integrated radio frequency carrier assembly screws may become loose and protrude beyond the surface, potentially blocking the patient table and causing delays in diagnosis or increased patient anxiety.
Check your scanner's serial number against the list provided in the recall notice. If it is affected, contact Philips for further instructions.
Yes, loose screws could block the patient table, leading to delays in diagnosis or leaving patients on the table longer than expected, which may cause anxiety.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3197-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-3197-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.