Recall of Gems 3100 Pressure Transducers used in fire pump controllers due to potential failure causing sprinkler system inactivation during fires. Affected units have part numbers starting with 3100.
The transducer can fail to accurately detect water pressure in a fire suppression sprinkler system. This could cause the sprinkler system to fail to activate and pump water to the sprinklers in the event of a fire.
Gems Sensors is recalling 3100 Pressure Transducers used in fire pump controllers because they might fail to detect water pressure during a fire, causing sprinklers to not activate. This could lead to inadequate fire suppression in homes or buildings.
The transducer might fail to accurately measure water pressure during a fire. If this happens, the fire pump controller could stop working, preventing sprinklers from activating and delivering water to fight fires.
Homeowners and building owners using fire sprinkler systems with Gems 3100 Pressure Transducers are most at risk. End-users in other applications with similar transducers should check if their units are affected.
Look for the transducer label with "Gems Sensors & Controls" and an 18-digit part number starting with 3100. These units are used in fire pump controllers for sprinkler systems.
End-users with the 3100 Pressure Transducer in fire applications should contact Gems to get a free replacement transducer when warranted.
End-users in other applications should contact Gems to determine if their units are affected by this recall.
Contact Gems to receive enhanced twice monthly inspection instructions and information about a free replacement transducer, when warranted. End-users who use the 3100 Pressure Transducer in other applications in which water pressure is measured should contact Gems to determine if their units are affected.
The transducer can fail to accurately detect water pressure in a fire suppression sprinkler system, which might cause sprinklers to not activate during a fire.
Look for the label with "Gems Sensors & Controls" and an 18-digit part number starting with 3100.
No, but you should contact Gems to get a free replacement if you use it in fire applications. End-users in other applications should check if their units are affected.
We’ve drafted a message you can send Gems Sensors to request your refund or repair — edit it as you like.
Subject: Recall 1027 — Gems Sensors Gems 3100 Pressure Detectors/Transducers Hello, I own a Gems 3100 Pressure Detectors/Transducers that is covered by recall 1027 from Gems Sensors. The official recall notice states: Contact Gems to receive enhanced twice monthly inspection instructions and information about a free replacement transducer, when warranted. End-users who use the 3100 Pressure Transducer in other applications in which water pressure is measured should contact Gems to determine if their units are affected. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.