Shimadzu recalls two autosampler models due to condensation causing board failures that may delay patient sample testing. Affected units have specific model numbers and firmware versions below 1.16.
There have been cases of failure of the main board due to condensation water occurring in the gap between thermal insulation material on the underside of the main base dropping onto the main board The symptoms and errors differ depending on the position where the water drops adhere. To date there have been examples of reports of inter-board communication errors, HOME POSITION error or SLIP error of XYZ drive units. The failure could result in delay of patient sample testing.
Shimadzu is recalling two autosampler models (SIL-40C XR CL and SIL-40C X3 CL) because condensation can cause the main board to fail, potentially delaying patient sample testing. This is a serious issue for medical labs using these devices.
Condensation water can form in the gap between the thermal insulation and main board, causing electrical issues. This may lead to communication errors, positioning errors, or drive malfunctions that delay patient sample testing.
Medical labs and healthcare facilities that use these autosamplers for patient testing are most at risk. Owners of the specific model numbers and firmware versions below 1.16 are affected.
Check for model numbers SIL-40C XR CL or SIL-40C X3 CL with serial numbers listed in the recall notice. Also, ensure firmware version is 1.16 or higher; versions below 1.16 are affected.
Verify your autosampler's firmware version; versions below 1.16 are affected.
Reach out to Shimadzu for guidance on next steps if your device is affected.
Condensation water can form in the gap between thermal insulation and the main board, causing electrical failures that may delay patient sample testing.
SIL-40C XR CL and SIL-40C X3 CL models with specific serial numbers and firmware versions below 1.16.
Check the model number and serial number against the list provided in the recall notice; affected units have firmware versions below 1.16.
We’ve drafted a message you can send Shimadzu to request your refund or repair — edit it as you like.
Subject: Recall Z-0554-2025 — Shimadzu Shimadzu Hello, I own a Shimadzu that is covered by recall Z-0554-2025 from Shimadzu. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
