Philips recalls Vue PACS Diagnostic Viewer software versions 12.1.5 to 12.2.8.454 due to potential misdiagnosis in Siemens CT perfusion studies from incorrect ischemic map calculations.
A software issue affecting Philips Vue PACS may cause incorrect ischemic map and table value calculations when using the export function in the Perfusion Application for a Siemens CT perfusion study, resulting in misdiagnosis due to incorrect ischemic map and table values.
Philips is recalling specific versions of its Vue PACS Diagnostic Viewer software that could cause incorrect ischemic map and table value calculations during Siemens CT perfusion studies. This risk of misdiagnosis means affected healthcare providers should update to a corrected version to avoid potential errors in patient treatment.
The software issue causes incorrect calculations of ischemic maps and table values when exporting data for Siemens CT perfusion studies. This can lead to misdiagnosis of patient conditions, potentially affecting treatment decisions.
Healthcare facilities using Philips Vue PACS Diagnostic Viewer software versions 12.1.5 through 12.2.8.454 for hospital imaging systems are most at risk. Patients receiving CT perfusion studies with this software may face misdiagnosis if the software error occurs.
Check if your Philips Vue PACS Diagnostic Viewer software version is between 12.1.5 and 12.2.8.454. The model number is 1149418. This software is used in hospital imaging systems for PACS solutions.
Install the corrected software version from Philips to fix the calculation error.
Yes, if your hospital uses Philips Vue PACS Diagnostic Viewer software versions 12.1.5 to 12.2.8.454 for CT perfusion studies, this recall applies.
The error can cause incorrect ischemic map and table values during Siemens CT perfusion studies, potentially leading to misdiagnosis and inappropriate treatment decisions.
Update to the corrected software version from Philips to prevent incorrect calculations and misdiagnosis risks.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0497-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-0497-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
