Hillrom Welch Allyn RScribe 12-Lead Electrocardiograph System software versions V6.0.0, V6.2.3, V7.0.0 may assign duplicate patient IDs, causing misidentification in medical records. Affected units have specific serial numbers listed.
There is the potential for exam files being assigned duplicate Unique Identifiers (UIDs),. If the system receiving the DICOM file (e.g., Picture Archiving and Communication System (PACS)) relies solely on the UID to accept exams, this could lead to a mismatch of the patients identification with their physiological data.
Baxter Healthcare Corporation is recalling Hillrom Welch Allyn RScribe 12-Lead Electrocardiograph Systems with certain software versions. The issue could cause duplicate patient identifiers, potentially leading to incorrect medical records if systems rely solely on these IDs for patient matching.
The system may assign duplicate Unique Identifiers (UIDs) for patient records. If medical imaging systems (PACS) rely only on these UIDs to match patient records, it could cause incorrect patient data to be linked to the wrong person.
Healthcare providers using the RScribe 12-Lead ECG systems with specific software versions and serial numbers listed in the recall. Patients receiving care from these systems may be at risk of misidentified records.
Check for software versions V6.0.0, V6.2.3, or V7.0.0. Affected units have specific UDI/DI numbers and serial numbers listed in the recall notice.
Verify your system's software version is not V6.0.0, V6.2.3, or V7.0.0.
The recall states there is a potential for duplicate patient identifiers, but it does not mention any injuries or serious harm. The risk is limited to incorrect medical records.
Check if your system has software versions V6.0.0, V6.2.3, or V7.0.0 and matches one of the listed serial numbers in the recall notice.
The recall does not specify a remedy. Affected users should check their software version and serial numbers to determine if they need to take action.
We’ve drafted a message you can send Hillrom Welch Allyn to request your refund or repair — edit it as you like.
Subject: Recall Z-0322-2025 — Hillrom Welch Allyn Hillrom Welch Allyn Hello, I own a Hillrom Welch Allyn that is covered by recall Z-0322-2025 from Hillrom Welch Allyn. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
