Siemens Healthcare recalls epoc NXS Host devices with software version 4.14.9 due to potential incorrect patient name assignment, risking misdiagnosis and patient safety.
Siemens Healthcare Diagnostics is recalling their epoc Blood Analysis System because of a software malfunction that occurs when specific criteria are met that can result in the incorrect patient name being assigned to a blood measurement by the device if the user of the device does not ensure verification of the correct patient name. The software malfunction has the potential to impact patient safety via misdiagnosis and/or mistreatment by a clinician if the wrong patient information is saved with the test result from the subject device.
Siemens Healthcare is recalling epoc NXS Host blood analysis systems with software version 4.14.9 because a software glitch may assign the wrong patient name to blood test results. This could lead to misdiagnosis or mistreatment if the incorrect patient information is saved with test results.
The software malfunction can assign the wrong patient name to blood test results if specific criteria are met. This may cause misdiagnosis or mistreatment by clinicians if the incorrect patient information is saved with the test results.
Trained medical professionals who use the epoc NXS Host for blood testing are most at risk. The device is intended for laboratory or point-of-care use by healthcare providers.
Check for Siemens Material Number (SMN) 11413506 (CA) and software version 4.14.9 on the device. The epoc NXS Host is used for blood testing in labs or at the point of care by trained medical professionals.
Check the device for software version 4.14.9 and Siemens Material Number 11413506 (CA).
Siemens Healthcare recalls the epoc NXS Host due to a software malfunction that may assign the wrong patient name to blood test results, risking misdiagnosis or mistreatment.
Software version 4.14.9 is affected.
Check for Siemens Material Number (SMN) 11413506 (CA) and software version 4.14.9 on the device.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0737-2025 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-0737-2025 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
