Siemens Healthcare recalls epoc NXS Host software version 4.14.9 due to potential misassignment of patient names in blood tests, risking misdiagnosis. Affected units have Siemens Material Number 11413518.
Siemens Healthcare Diagnostics is recalling their epoc Blood Analysis System because of a software malfunction that occurs when specific criteria are met that can result in the incorrect patient name being assigned to a blood measurement by the device if the user of the device does not ensure verification of the correct patient name. The software malfunction has the potential to impact patient safety via misdiagnosis and/or mistreatment by a clinician if the wrong patient information is saved with the test result from the subject device.
Siemens Healthcare is recalling its epoc NXS Host blood analysis system software version 4.14.9 because a software glitch could assign the wrong patient name to blood test results if not properly verified. This risk could lead to incorrect diagnoses or treatments if the wrong patient information is saved with test results.
The software malfunction can cause the device to assign the wrong patient name to blood test results if the user doesn't verify the correct patient name. This could lead to misdiagnosis or mistreatment if the wrong patient information is saved with the test results.
Trained medical professionals using the epoc NXS Host for blood testing. Those handling patient samples with the affected software version are most at risk.
Check for Siemens Material Number 11413518 and Software Version 4.14.9 on the device. The epoc NXS Host is used by medical professionals for blood testing in labs or at point of care.
Ensure the correct patient name is entered and verified before running blood tests to prevent misassignment.
The recall is for the software version 4.14.9. If you have this version, verify patient names before testing to prevent misassignment.
Check for Siemens Material Number 11413518 and Software Version 4.14.9 on the epoc NXS Host device.
Verify patient names before testing to prevent misassignment of results. The recall does not require immediate removal of the device.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0739-2025 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-0739-2025 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.