Siemens Healthcare recalls epoc NXS Host software version 4.14.9 due to potential misassignment of patient names in blood tests, risking misdiagnosis. Affected units may need verification steps.
Siemens Healthcare Diagnostics is recalling their epoc Blood Analysis System because of a software malfunction that occurs when specific criteria are met that can result in the incorrect patient name being assigned to a blood measurement by the device if the user of the device does not ensure verification of the correct patient name. The software malfunction has the potential to impact patient safety via misdiagnosis and/or mistreatment by a clinician if the wrong patient information is saved with the test result from the subject device.
Siemens Healthcare is recalling its epoc NXS Host blood analysis system software version 4.14.9 because a software glitch could assign the wrong patient name to blood test results if not properly verified. This could lead to incorrect patient treatment if the wrong name is saved with test results.
The software malfunction can assign the wrong patient name to blood test results if the user does not verify the correct patient name. This may lead to misdiagnosis or mistreatment if the incorrect patient information is saved with the test results.
Medical professionals using the epoc NXS Host for blood testing are most at risk. The device is intended for use in laboratories or at the point of care by trained medical staff.
Check for Siemens Material Number (SMN) 11413498(JP) and software version 4.14.9 on the device. The device is intended for use by trained medical professionals in labs or at point-of-care settings.
Ensure the correct patient name is entered and verified before running blood tests to prevent misassignment.
No, the epoc NXS Host is intended for use by trained medical professionals in laboratories or at the point of care, not for home use.
Software version 4.14.9 is affected, with Siemens Material Number (SMN) 11413498(JP).
Check for Siemens Material Number (SMN) 11413498(JP) and software version 4.14.9 on the device. The device is intended for use by trained medical professionals in labs or at point-of-care settings.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0736-2025 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-0736-2025 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
