ZOLL recalls Powerheart G5 AED models G5S-01C, G5S-02C, G5S-10C, and G5S-11C due to potential self-test failures from extreme temperatures or humidity. Affected units may not function properly during cardiac emergencies.
The potential for devices to fail their self-test as a result of prolonged exposure to extreme environments (temperature and/or humidity).
ZOLL is recalling specific Powerheart G5 AED models that could fail self-tests when exposed to extreme heat or humidity. This means the device might not work properly during a cardiac emergency, potentially delaying life-saving treatment.
The AEDs could fail their self-test function when exposed to extreme temperatures or humidity over time. This might cause the device to not properly detect or treat a life-threatening heart rhythm during a cardiac arrest, delaying critical care.
People who own or use the recalled Powerheart G5 AED models (G5S-01C, G5S-02C, G5S-10C, G5S-11C) are affected. Those in areas with high temperatures or humidity are at slightly higher risk of the device failing during an emergency.
Check for model numbers: G5S-01C, G5S-02C, G5S-10C, or G5S-11C. The device has a serial number starting with D000000 or M000000. The product description mentions it's an automated external defibrillator for sudden cardiac arrest.
Look for the model number on the device label: G5S-01C, G5S-02C, G5S-10C, or G5S-11C.
If you have a recalled model, contact ZOLL Medical Corporation for further instructions.
The recall is due to the potential for the AEDs to fail self-tests when exposed to extreme temperatures or humidity, which could affect their ability to treat cardiac arrest.
Check the model number on the device: G5S-01C, G5S-02C, G5S-10C, or G5S-11C. The serial number starts with D000000 or M000000.
No action is needed if your device is not one of the recalled models.
We’ve drafted a message you can send ZOLL to request your refund or repair — edit it as you like.
Subject: Recall Z-1320-2025 — ZOLL ZOLL Hello, I own a ZOLL that is covered by recall Z-1320-2025 from ZOLL. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.